How a rabbit study and an ex-student boost my hopes for a future of‘love and dignity’ A) At whatever grade level teachers find themselves, from kindergarten to the final class at medical or law school, few moments stir the emotions as deeply as when former students reappear years and often decades later with an update on where their journey has taken them and what resiliencies (韧性) have been the pavement on which they've traveled. B) So it was when a recent letter came from Kelli Harding, a student 21 years ago in my Peace Studies summer course in Washington. The weekly tuition-free class, in a roomy space that Ralph Nader and his Public Citizen nonprofit group provided, was discussion-based and required no useless homework or exams. Just come in and figure out how to increase peace and decrease violence. And do it today, tomorrow is too late. The course attracted mostly congressional interns (实习生), with a few exceptions like Kelli who was in Washington as an AmeriCorps volunteer. C) Her year-long service included comforting AIDs patients at a free health clinic and delivering meals to the homebound. It was a world apart from her undergraduate days at the University of California-Berkeley majoring in political science. The Washington experience, which Kelli would later call "transformative," was the fuel that carried her into medicine to earn a master's degree in public health from Columbia University and a medical degree from the University of Rochester, and almost two decades of practice as an emergency-room psychiatrist (精神科医生) at New York-Presbyterian Hospital and a clinical professor of psychiatry at Columbia University Irving Medical Center. D) Kelli's letter, a literate update on both her personal and professional life, touched my heart, and especially so when saying that two decades later she still has the course text, "Solutions to Violence," and that "it remains one of my favorite possessions." She lives in Lower Manhattan with her husband, Padraic, whom she met on a flight to London, and their three boys. E) If Kelli stands out, it's because she is also a gifted writer. Last month, Atria Books published her book The Rabbit Effect: Live Longer, Happier and Healthier with the Groundbreaking Science of Kindness. F) With a blending of free-flowing confessional prose and scholarly research found in 461 notes, Kelli met my expectations that her ideas and ideals would be sound and singular. "Despite our scientific progress," she writes, "Americans are remarkably unhealthy. In 2016, the United States ranked forty-third in the world for life expectancy... It is also by far the world's most expensive place to get sick." G) Enter the rabbits—not those running around in our woodlands but ones serving in two month-long medical experiments to test the effects of eating a high-fat diet and the connections between cholesterol and heart disease. With similar diets, the expectations were that all the rabbits would have similar cloggings of their arteries (动脉堵塞). Yet one group had 60% fewer of them. H) The reason? Instead of receiving the standard care given to lab animals, the 60% group was watched over by a newcomer to the lab who, Kelli writes, "handled the animals differently. When she fed her rabbits she talked to them and petted them. She didn't just pass out food, she gave them love... The studies indicate something is missing in the traditional biomedical model. It wasn't diet or genetics that made a difference in which rabbits got sick and which stayed healthy. It was kindness." I) Amid the political noise about Obamacare, Medicare, Medicaid, health insurance and thieving pharmaceutical (医药的 ) companies, Kelli Harding stands apart from the crowd calling for quick fixes, the simpler the better. She has walked too many miles in the halls of hospitals visiting too many far-gone patients and seeing too many medical mistakes to go along with conventional thinking. J) "The rabbit effect," she explains, means that "when it comes to our health, we've been missing some crucial pieces: hidden factors behind what really makes us healthy. Factors like love, friendship, and dignity. The designs of our neighborhoods, schools, and workplaces. There's a social dimension to health that we've completely overlooked in our efforts to find the best and most cutting-edge medical care... Ultimately, what affects our health in the most meaningful ways has more to do with how we treat one another, how we live, and how we think about what it means to be human than with anything that happens in the doctor's office." K) In more than a few passages, she relates the stories of men and women who came up against assembly-line medicine where patients were treated mostly as pieces of flesh. "Clinically," she writes, "it's common to see two patients with the same condition, such as recovering from a heart attack, have two very different courses based on seemingly irrelevant factors, such as their family relationships or their educational levels. In my practice, the sickest people I see often share similar backgrounds: loneliness, abuse, poverty, or discrimination. For them, the medical model isn't enough. It's like fixing up an airplane engine and ignoring that the pilot is on his third drink at the bar and a massive storm is overhead... To properly care for patients, we also need to care about the lives of the people getting the care." L) Kelli wastes no time taking potshots at (随意批评) the medical establishment and its body-centered biomedicine methods. Instead, she remains positive, holding up for praise one of her medical school professors, George Engel, "who always noticed not just a patient's physical condition but little details about her life, such as if she had family pictures up in her hospital room or flowers delivered. He was the kind of trusted doctor you'd feel relieved to see and welcome into the room with a sick family member. He'd sit down to talk with the patient not just about medical problems, but about her life and priorities. He built a large consultation service to address the holistic (整体的) needs of hospitalized patients, including psychological and social factors." M) It's a guess how many George Engels in their white jackets are at work these days and another speculation on the number of Kelli Hardings the nation is blessed with. May the totals be large and getting larger.

Academic dishonesty is nothing new. As long as there have been homework assignments and tests, there have been cheaters. The way that cheating looks has changed over time, though, particularly now that technology has made it easier than ever. A study by the Josephson Institute of Ethics interviewed 23,000 high school students and asked them a variety of questions about academic ethics. Of the teens surveyed, 51 percent said that they had knowingly cheated at some point on an exam but that they did not feel uneasy about the behaviour. A Common Sense Media survey found that 35 percent of students had cheated via smartphone, though the parents surveyed in that particular study did not believe their kids had ever cheated. In many cases, students did not realize that strategies like looking up answers on a smartphone were actually cheating at all. In today's classrooms, students who cheat are rarely caught. There are no formulas written on the insides of hands or students looking across the aisle, or whispering answers to their classmates. Today's students use smartphones, tablets or even in-class computers to aid their cheating attempts and leave no trace of their crimes. Since cheating through technology is not listed specifically as being against the rules in many school policies, students do not view the actions unethical. The technology is being adopted so quickly that school districts cannot adequately keep up with cheating policies, or even awareness campaigns that alert students to the problem with using technology to find answers in a certain way. From a young age, students learn that answers exist conveniently at their fingertips through search engines and expert websites. Schools must develop anti-cheating policies that include technology and these policies must be updated consistently. Teachers must stay on guard when it comes to what their students are doing in classrooms and how technology could be playing a negative role in the learning process. Parents must also talk to their kids about the appropriate ways to find academic answers and alert them to unethical behaviours that may seem innocent in their own eyes.

Remote work is about more than just working from home—it means working differently. Organizations should reconsider the appropriateness of their performance evaluation procedures in light of the shift to remote work. This requires a fundamental rethinking of what organizations expect from employees and what companies would look for in a model employee in a remote work context. It is likely that the "first to arrive and last to leave" mentality is no longer relevant, but should be replaced by a regard for the quality of an employee's contribution to the organization. This means that work should be measured in terms of the quality of the work, not just the quality of the process. As remote work is largely unobservable to supervisors, employers need to think about how they can objectively measure the quality of work in a way that is consistent for employees of similar rank. Focusing on output alone can have unintended consequences. Employers should think instead about the values and soft skills they want to emphasize in a remote work environment. Qualities like flexibility and the ability to work under minimal supervision might become critical. Much has been written about the importance of timely feedback. In the context of a global pandemic (大流行病) , firms may want to provide additional support to employees by providing more frequent communication. This allows managers to both keep an eye on struggling employees and provide ongoing feedback on how employees are adapting to their new work environment. Compensation also needs to be revisited. The purpose of performance evaluation is ultimately to determine how to reward employees for their work. This means that pay structures need to adapt to the reality of working from home. However, organizations also need to be honest with employees about the financial impact of COVID-19. For organizations that have struggled to keep the lights on due to the pandemic, this might mean thinking of non-financial ways to reward employees, like unpaid time off or flexible work schedules. Employers can also consider how to bundle different types of compensation to help employees cope with their unique situations.